Services Leadership Team

As managing director of Procuri’s EMEA operations, Toby Hannon is responsible for all EMEA operations including sales, service delivery, and personnel development for the EMEA region. Mr. Hannon develops Procuri’s European strategy, and he manages European client development activities, including delivering professional services, sourcing stratagems and functional expertise to existing clients. Mr. Hannon joined Procuri in January 2001 from General Electric Capital Corporation, where he pioneered the use of e-procurement auction technology at GE Capital and assisted in developing and deploying GE’s company-wide e-sourcing strategy. In previous positions at GE Capital, Mr. Hannon managed the integration of an acquisition in Germany and then managed over 100 employees as Chief Operating Officer of GE’s Consumer Banking operations in Germany. He earned a Bachelor of Science in Business Administration in Finance at the University of Connecticut in 1993.

As senior vice president of Customer Operations, Marie Gunn is responsible for directing all customer related activities including professional services, best practice center operations, technical support and customer retention.  As a member of the executive leadership team, Ms. Gunn guides corporate strategy as it relates to providing Procuri’s customers with exceptional service and support.

Ms. Gunn has 20 years of experience managing dynamic technology organizations within the software and consulting industries.  Prior to joining Procuri, Ms. Gunn held several senior management positions including senior director of support and maintenance at Infor, vice president of customer services at Aperum and national director of systems integration at Cotelligent.

Ms. Gunn holds a bachelors degree in economics from Boston College and a masters degree in management from Purdue University.

As Vice President of Professional Services for Procuri, Marlene Bauer is responsible for the design and delivery of all implementation services to Procuri customers, as well as contributing to the development of corporate product and services solutions and strategies. Ms. Bauer is highly experienced in managing and delivering contract management solutions to Fortune 500 companies. Ms. Bauer has over 20 years experience in contract development, negotiation and management, as well as the upstream phases of the capital acquisition process. She has held the positions of manager of Acquisitions at British Petroleum (formerly Amoco), and director of Consulting with International Computer Negotiations (ICN). Ms. Bauer holds a master’s degree in management from Northwestern University’s Kellogg Graduate School of Management in the areas of finance and economics.

As Vice President of Best Practice Services, Paul Houle is responsible for the delivery of OnDemand Supplier Management Services. He manages the department responsible for online and public training of Procuri ’s solutions suite, including Procuri TotalSupplier, Procuri TotalSource, and Procuri TotalContracts modules. His team also provides managed and coached event support to clients. Additionally, he supports Proucuri’s sales team with product demonstrationsMr. Houle has lent his expertise in three countries to global clients such as Sun Microsystems, and Kraft Foods International. Prior to Procuri, Mr. Houle was an Application Engineer/Private Exchange Consultant for Ariba, an e-procurement provider, and an account executive for SupplierMarket.com, a reverse-auction provider. Both of these experiences have added to the deep breadth of eSourcing knowledge Mr. Houle provides Procuri’s customers. Mr. Houle holds a bachelor’s degree in business administration from the University of New Hampshire, Whittemore School of Business.